Measurement
Time to measure up for your beautiful new blinds?
No problem! Our crystal clear instructions make the job as easy as pie. Have a steel tape measure, pen and notepad at hand and you’re ready to roll.
Delivery and Returns
Deliveries
We’ll endeavour to make and deliver your blinds to your door within 7 working days of your order if you live in the UK. For our customers in Ireland, we’ll have your order with you within 7-10 working days. Just a few of our blinds take up to 10-15 working days, but we’ll always make this clear when you place your order.
Once we know your delivery address, we’ll give you a selection of delivery options at the checkout.
Refunds & returns
Because our made-to-measure blinds are made precisely to your measurements, we can only exchange blinds if they are defective.
If your blind is damaged or faulty when it arrives, please call us immediately on 0333 800 1830 or email us. Our courier will collect your blind as soon as possible and we’ll replace it with a new one.
Any questions?
Just email us or give us a call on 0333 800 1830 if you live in the UK or +44 333 800 1830 if you live in Ireland. We’ll be only too happy to help.
Product's Review
Details
- all blinds within our Expressions range are made from faux wood. There are 3 slat widths available 38mm, 50mm and 63mm. Please see individual slats for availability. Faux wood slats look and feel just like real wood but they are water resistant and flame retardant so they wont crack or warp in moist conditions.
- the Expressions 38mm has a headrail of 39mm x 39.8mm and the 50mm/63mm faux wood venetian blind has a head-rail that is 58mm wide x 39.5mm deep.
- all faux wooden blinds within this range include a valance/pelmet to match the wood slats. Blinds measured recess will be supplied with a straight valance, blinds measured exact will be supplied with a mitered valance.
- cords, ladder braids and wooden acorns are fully colour-coordinated (where possible) with the chosen wood colour.
- all faux wooden blinds can be tilted, raised and lowered by separate controls. The tilt cord is positioned on the left and the raise and lower cord is positioned on the right.
- a cord consolidator is fitted to all wooden blinds to assist with child safety. A child safety device is still required.
- all our blinds include brackets suitable for top/face and side fixing.
- due to the thickness of the wood slat the stack of the blinds will vary when in the raised position. The following details are for guidance only. These should be increased by 10% for blinds supplied with tape.
- we reserve the right to change the product specifications at any time without prior notice.
- all sales are subject to our standard conditions of sale.
Details
About your faux wooden venetian blind
|
Approximate stack size |
|||
|
Drop of blind |
38mm blind |
50mm blind |
63mm blind |
|
65cm |
12cm |
13cm |
11cm |
|
100cm |
16cm |
15cm |
13cm |
|
150cm |
20cm |
18cm |
16cm |
|
200cm |
24cm |
21cm |
18cm |
|
250cm |
28cm |
24cm |
21cm |
|
300cm |
33cm |
27cm |
23cm |
Our conditions
Guarantee
- fair wear and tear
- wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party
- failure to operate or use the products in accordance with the user instructions
- any alteration or repair by you or by a third party who is not one of our authorised repairers, or
- any specification provided by you.
- natural variations in grain, colour and texture of wooden products
- warpage of wooden products through exposure to high humidity
- normal fading of fabrics and dyes.
Our warranty
For your complete peace of mind we provide a 1-year warranty on all of our products. This guarantees that all Blinds Boutique window-covering products are free from component and assembly defects, provided that these products were correctly installed in a domestic environment.
We like to keep thinks clear and simple, so our warranty is straightforward with just a few obvious conditions and exclusions. To read the small print just click here.
Our warranty applies only to the original purchaser. To action the warranty your claim must be accompanied by proof of purchase and details of the problem.
Our conditions
This warranty is invalid if the damage or failure was caused by:
Product exclusions
The following are not covered by the warranty:
Legal details
If you are a consumer, this warranty is in addition to your legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
