Measurement
Time to measure up for your beautiful new blinds?
No problem! Our crystal clear instructions make the job as easy as pie. Have a steel tape measure, pen and notepad at hand and you’re ready to roll.
Delivery and Returns
Deliveries
We’ll endeavour to make and deliver your blinds to your door within 7 working days of your order if you live in the UK. For our customers in Ireland, we’ll have your order with you within 7-10 working days. Just a few of our blinds take up to 10-15 working days, but we’ll always make this clear when you place your order.
Once we know your delivery address, we’ll give you a selection of delivery options at the checkout.
Refunds & returns
Because our made-to-measure blinds are made precisely to your measurements, we can only exchange blinds if they are defective.
If your blind is damaged or faulty when it arrives, please call us immediately on 0333 800 1830 or email us. Our courier will collect your blind as soon as possible and we’ll replace it with a new one.
Any questions?
Just email us or give us a call on 0333 800 1830 if you live in the UK or +44 333 800 1830 if you live in Ireland. We’ll be only too happy to help.
Product's Review
Details
Details
About your roller blind
unless otherwise specified your roller blind will be supplied as standard with a straight finish, stitched bottom pocket with PVC insert, white plastic control chain, universal white fixing brackets and end caps
a cord tidy is fitted to all blinds to assist with child safety.
Important Information about your roller blind
blinds up to 2m wide will be made on either a 32mm barrel, measurements over this size will be made on a larger barrel. (This is something to remember when you are choosing more than one size of roller blind for the same room)
Your roller blind options
Nickel operating chain can be specified at time of ordering subject to a £5.00 surcharge.
As standard our blinds are supplied with a stitched bottom pocket and plastic PVC insert. It is possible to upgrade to a wrapped bottom bar for an additional £6.70 per blind.
Our conditions
we reserve the right to change the product specifications at any time without prior notice.
all sales are subject to our standard conditions of sale.
Guarantee
- fair wear and tear
- wilful damage, abnormal storage or working conditions, accident, negligence by you or by any third party
- failure to operate or use the products in accordance with the user instructions
- any alteration or repair by you or by a third party who is not one of our authorised repairers, or
- any specification provided by you.
- natural variations in grain, colour and texture of wooden products
- warpage of wooden products through exposure to high humidity
- normal fading of fabrics and dyes.
Our warranty
For your complete peace of mind we provide a 1-year warranty on all of our products. This guarantees that all Blinds Boutique window-covering products are free from component and assembly defects, provided that these products were correctly installed in a domestic environment.
We like to keep thinks clear and simple, so our warranty is straightforward with just a few obvious conditions and exclusions. To read the small print just click here.
Our warranty applies only to the original purchaser. To action the warranty your claim must be accompanied by proof of purchase and details of the problem.
Our conditions
This warranty is invalid if the damage or failure was caused by:
Product exclusions
The following are not covered by the warranty:
Legal details
If you are a consumer, this warranty is in addition to your legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
